Shipping & Return Policies

Shipping

We offer free shipping across Canada with purchases over $100. 

Free weekly delivery is available in Cornwall, Long Sault, and Summerstown.

Free biweekly delivery will be available to Ottawa and Kingston starting January 1st 2022.

You also have the option to select a pickup time during checkout. You will receive details on the pickup location after your order has been confirmed.

Returns and Exchanges

All undergarments are final sale with no exceptions.  We encourage customers to use the product size charts and to book a size consultation if there are any questions regarding sizing. Consultations are available through phone or video calls. 

If you have any additional product concerns, please contact us at info@enchantelingerie.ca and we will happily assist you.

Collaborations and Wholesale

If you have any questions about the boutique or are looking to discuss wholesale pricing or collaborating opportunities, please send an email to info@enchantelingerie.ca.